Overview
About this service
Legalization BPO is the complete outsourcing of corporate and licensing processes for your company or firm. Instead of maintaining a dedicated internal team, you transfer the entire operation to Talismã and keep the focus on what generates results in your business.
The service serves those with medium and high recurring demand for processes and who want predictability of cost, eliminate bottlenecks, and standardize delivery quality. We work with defined SLAs, monthly indicators, and an exclusive focal point for service, as well as an operating system so you can track the progress and updates of your processes individually and in real time.
Methodology
How we start?
We start by mapping the volume and types of processes in your operation. We define the SLAs, communication flow, and focal point. From there, your team opens requests through a single channel and tracks the status in real time, with consolidated monthly reports.
Target audience
Who it's for?
Accounting firms with medium to large portfolios and recurring demand for legalization, corporate law firms that want to outsource technical operations, business groups with multiple branches and high demand, and franchisors that centralize the regularization of their units.